The Sales Lead Coordinator is responsible for strategically creating schedules and assigning leads to the right salesperson. They pre-qualify every call, ensure efficient dispatching, maximize sales opportunities through follow-ups, and maintain rigorous documentation within service management software.

COURSE OVERVIEW

Learning Outcome: By the end of this course, learners will be able to efficiently manage leads, dispatch sales teams, deliver exceptional customer service, maintain accurate records, and proactively rehash old leads to increase sales revenue.

Role & Purpose: The Sales Lead Coordinator is responsible for strategically creating schedules and assigning leads to the right salesperson. They pre-qualify every call, ensure efficient dispatching, maximize sales opportunities through follow-ups, and maintain rigorous documentation within service management software.

Target Audience: New or existing Sales Lead Coordinators in HVAC, Plumbing, Electrical, or other residential service companies.