Sales

Learn how to master the inside sales process, from qualifying leads to creating seamless handoffs to Field Sales Representatives (FSRs). They will explore the key differences and collaborative dynamics between ISRs and FSRs, emphasizing how each role complements the other to close deals and enhance the customer experience. This module also delves into the psychology [...]

The Sales Lead Coordinator is responsible for strategically creating schedules and assigning leads to the right salesperson. They pre-qualify every call, ensure efficient dispatching, maximize sales opportunities through follow-ups, and maintain rigorous documentation within service management software. COURSE OVERVIEW Learning Outcome: By the end of this course, learners will be able to efficiently manage leads, [...]

This module is designed to empower Sales Managers with the skills, strategies, and mindset needed to lead high-performing sales teams effectively. Sales leadership goes beyond managing numbers—it’s about inspiring your team, fostering collaboration, and driving consistent results. Whether you’re overseeing Inside Sales Representatives (ISRs), Field Sales Representatives (FSRs), or a combination of both, this course [...]

This is a top-to-bottom course for Field Sales Representatives explaining the entire role and the processes that guide FSRs in achieving high in-home tickets and close rates while delivering 5-star service. This module is your comprehensive guide to becoming a high-performing Field Sales Representative (FSR). Whether you’re new to the role or looking to refine [...]