This module is designed to empower Sales Managers with the skills, strategies, and mindset needed to lead high-performing sales teams effectively. Sales leadership goes beyond managing numbers—it’s about inspiring your team, fostering collaboration, and driving consistent results. Whether you’re overseeing Inside Sales Representatives (ISRs), Field Sales Representatives (FSRs), or a combination of both, this course [...]
This is a top-to-bottom course for Field Sales Representatives explaining the entire role and the processes that guide FSRs in achieving high in-home tickets and close rates while delivering 5-star service. This module is your comprehensive guide to becoming a high-performing Field Sales Representative (FSR). Whether you’re new to the role or looking to refine [...]
Comprehensive guidance on preparing your business for sale or succession, focusing on increasing valuation and ensuring a smooth transition.
In this module, we’ll explore the fundamentals of business operations, the components and processes that drive them, and how to develop effective strategies that align with your company’s goals. By the end, you’ll understand what makes operations successful and how they contribute to a high-performing business. This module serves as the foundation for understanding the [...]
This foundational module is designed to help you establish the essential building blocks for your home service business. Whether you’re running a plumbing company, an HVAC operation, an electrical service, or another type of home service business, the principles in this module will set the stage for long-term success. Welcome to Module 1 of the [...]
Your team is your greatest asset, and how you organize them determines your company’s success. In Module 2, you’ll learn how to design an organizational structure that brings clarity, accountability, and collaboration to your business. A strong structure doesn’t just define who reports to whom—it creates a roadmap for operational efficiency, smooth decision-making, and growth. [...]
Module 3 introduces you to the critical role of processes and their place within the four-part framework: Strategy, Process, People, and Tools. By understanding this interconnected system, you’ll learn how to create, document, and optimize the workflows that keep your business running smoothly and effectively. Every successful business relies on strong processes to turn its [...]
Explore how advanced technology and automation can revolutionize operations, improve efficiency, and prepare your business for sustainable scalability.
A comparative analysis of launching new locations from scratch versus acquiring existing businesses, with insights into combining both approaches for maximum impact.